Updated 7 November 2026
Contact support
Email [email protected]. Tell us which product you use (MyHealthVault or RadReport Pro), your device and app version if you know it, and what happened. Screenshots help, but please hide any medical or personal details first.
MyHealthVault
For help with the app, sign-in problems, reminders, sharing links or feedback on the beta, email support. The app’s privacy notice and terms of use are on myhealthvault.digital.
Deleting your account or data
You can export your information and delete your account from the account settings inside MyHealthVault. If you can’t sign in or need help, email [email protected] from the address linked to your account. We will confirm the request with you before anything is deleted.
Privacy questions
For questions about how your information is handled, email [email protected].
RadReport Pro
RadReport Pro is in development. For demonstrations, onboarding or help with a configured deployment, email [email protected].
Medical emergencies
Veriora Tech cannot give medical advice and support email is not monitored for emergencies. If you need urgent medical help, contact your local emergency services or a healthcare professional.
Please don’t email medical records
Support doesn’t need your medical documents to help you. Please don’t attach patient records or identity documents to support emails.